Channels/Email

Email, unified with
every other channel.

Connect any email account to Closini and manage it alongside WhatsApp, Telegram, and every other channel. Full threading, attachments, and team collaboration built in.

๐Ÿ”’app.closini.com/inbox

Alex Thompson

Email ยท Re: Partnership proposal

Email
3 messages
alex@acmecorp.com10:05 AM

Hi team, we'd love to explore a partnership. We have 2,000+ customers who could benefit from your platform. Can we set up a call?

partnership-deck.pdf

Thanks Alex! We'd love to chat. How about Thursday at 3pm EST? I've attached our integration guide for reference.

integration-guide.pdf

10:12 AM

Thursday 3pm works perfectly. Looking forward to it!

10:20 AM

CAPABILITIES

Email that works like a messaging channel

Full SMTP/IMAP integration, threaded conversations, rich formatting, and team collaboration โ€” email finally feels modern.

SMTP / IMAP support

Connect any email provider via SMTP and IMAP. Gmail, Outlook, custom domains โ€” Closini works with them all out of the box.

Email threading

Conversations stay threaded automatically. See the full email chain in context, just like your other messaging channels.

Rich HTML emails

Compose and receive beautifully formatted HTML emails. Templates, inline images, and styled content โ€” all rendered perfectly.

Attachments

Send and receive files of any type. PDFs, images, spreadsheets, and documents are tracked alongside every conversation.

Auto-forwarding

Set up forwarding rules to route incoming emails to the right team or inbox. No messages slip through the cracks.

Signature management

Create and manage professional email signatures per agent or team. Consistent branding on every outbound message.

Connect your email in 3 steps

01

Connect your email

Add your email account via SMTP/IMAP credentials or connect directly with Gmail or Outlook. Takes under two minutes.

02

Set up routing

Define rules to auto-assign incoming emails by subject, sender, domain, or keywords. Route to teams or individual agents.

03

Reply from your inbox

Respond to emails alongside WhatsApp, Telegram, and every other channel. Full threading, attachments, and customer context in one view.

4B+

Email users worldwide

100%

Provider compatibility

< 5s

Sync latency

0

Emails lost

Stop managing email in a separate tab.

Bring email into Closini and manage it alongside every other channel. One inbox, full context, faster replies.