Automate your entire
customer journey.
A visual drag-and-drop builder to automate routing, follow-ups, assignments, and multi-channel sequences. No code required, no limits on complexity.
Trigger: New Contact
When a contact is created via any channel
Wait: 2 minutes
Delay before sending welcome
Condition: Channel Type
WhatsApp vs. Other channels
Send WhatsApp
Welcome template
Send Email
Welcome email
Everything you need to automate at scale
Powerful building blocks that snap together. No engineering team required.
Visual drag-and-drop builder
Build complex automations without writing a single line of code. Drag nodes, connect them, and your workflow is live in minutes.
Triggers & conditions
Start workflows from any event — new message, tag added, lifecycle change, form submission — and branch on any condition.
Auto-assignment
Route conversations to the right team or agent based on channel, language, contact properties, or round-robin rules.
Message sequences
Send multi-step follow-up messages across channels. Drip campaigns, onboarding flows, and nurture sequences on autopilot.
Time delays & schedules
Wait hours, days, or until a specific time. Schedule actions for business hours only or delay until the perfect moment.
Webhook actions
Push data to any external system. Trigger Zapier, call your own API, update your CRM, or sync with any third-party tool.
How workflows work
Three simple steps. From trigger to action, your workflows run automatically.
Define your trigger
Choose what starts the workflow — a new conversation, a tag change, a lifecycle stage update, a keyword match, or a scheduled time.
Set your conditions
Add branching logic. Route based on channel, contact properties, message content, time of day, team availability, or any custom field.
Execute actions
Send messages, assign conversations, update fields, add tags, trigger webhooks, notify team members, or hand off to an AI agent.
Ready-made workflows for every team
Start with a template or build from scratch. These are the workflows our customers use most.
Welcome sequence
Automatically greet new contacts with a personalized welcome message, ask qualifying questions, and route to the right team.
Lead routing
Score inbound leads based on message content and contact data, then assign to sales reps by region, language, or deal size.
CSAT survey
When a conversation is resolved, wait 30 minutes, then send a satisfaction survey. Tag detractors for follow-up automatically.
Re-engagement
Detect contacts who haven't responded in 7 days. Send a follow-up nudge, and if still no reply, move to a win-back campaign.
12x
Faster than manual routing
87%
Reduction in missed follow-ups
0
Lines of code required
24/7
Always running
Stop doing manually what workflows can handle.
Build your first workflow in under 5 minutes. Visual builder, zero code, instant deployment.