Every message. Every channel.
One inbox.
WhatsApp, Messenger, Instagram, Telegram, email, SMS, and live chat โ all flowing into a single team inbox. Never miss a customer message again.
Sarah Chen
WhatsApp ยท VP of Sales at Basepoint
Hi, can you send me the pricing for the Growth plan?
10:32 AM
Of course! The Growth plan starts at $159/mo with 8 included seats, broadcasts, workflows, and AI Agent. Want me to set up a demo?
10:33 AM
Yes please! How about Thursday at 2pm?
10:35 AM
ALL YOUR CHANNELS IN ONE PLACE
Everything your team needs to reply faster
A shared inbox built for speed, context, and collaboration โ so no customer waits and no conversation falls through the cracks.
Unified inbox
Every message from every channel lands in one place. No more tab-switching, no more missed conversations.
Team collaboration
Assign conversations, leave internal notes, mention teammates, and see who's handling what in real time.
AI-assisted replies
Get AI-suggested responses, auto-translate messages, and let AI summarize long conversation threads.
Smart search & filters
Find any conversation instantly. Filter by channel, assignee, status, tags, lifecycle stage, or date range.
Tags & custom fields
Organize conversations with tags and enrich contact profiles with custom fields โ all from the inbox.
SLA tracking
Set response time targets and never miss a deadline. Visual indicators show which conversations need attention first.
From scattered to streamlined in 3 steps
Connect your channels
Link WhatsApp, Messenger, Instagram, Telegram, email, SMS, and live chat in minutes. No coding required.
Route to the right agent
Auto-assign conversations based on channel, language, topic, or team. Round-robin, load-balanced, or manual.
Resolve faster with context
See the full customer profile, conversation history, and AI suggestions โ all in one view. Close deals, resolve issues.
< 30s
Average first response
7
Channels unified
60%
Faster resolution
100%
Message visibility
Stop losing customers between channels.
Join thousands of teams using Closini to unify their customer conversations and close deals faster.