Turn Facebook conversations into customers.
Connect your Facebook Page to Closini and manage every Messenger conversation from one inbox — with AI assistance, full CRM context, and team collaboration built in.
Hi, I saw your product on Facebook...
When does my order ship?
Thanks for the quick reply!
Can I change my delivery address?
Everything you need to own Messenger
From connecting your Page to closing deals — Closini gives your team the tools to turn every Messenger conversation into revenue.
Facebook Page integration
Connect your Facebook Page in seconds. Every message sent to your Page lands directly in your Closini inbox — no plugins, no code, no delays.
Auto-replies & quick responses
Set up instant auto-replies for common questions, greetings, and away hours. Reduce wait times and keep conversations moving 24/7.
Full conversation history
Access the complete message thread for every contact — across sessions. Your team always has context, no matter who picks up the conversation.
Rich media support
Send and receive images, videos, files, and quick reply buttons. Deliver the same rich experience customers expect from Messenger.
Automatic customer matching
Closini matches incoming Messenger contacts to your existing CRM records automatically — by name, email, or phone. No duplicates, no manual linking.
CRM sync & lifecycle tracking
Every Messenger conversation updates your CRM in real-time. Move contacts through lifecycle stages, add tags, and trigger workflows — all from one thread.
Built for how teams actually use Messenger
Support from your Facebook Page
Customers message your Page with questions, complaints, or requests. Your team responds from Closini with full context — no need to open Facebook at all.
Lead gen from Messenger ads
Run click-to-Messenger ads on Facebook and Instagram. Leads land directly in your inbox, get auto-qualified by AI, and enter your sales pipeline instantly.
Order updates & notifications
Send shipping confirmations, delivery updates, and order receipts through Messenger. Customers get updates where they already are — and can reply if they need help.
Live in under 5 minutes
Connect your Facebook Page, configure your team, and start responding to Messenger conversations — all from Closini.
Connect your Facebook Page
Go to Settings Channels and click 'Add Messenger.' Authorize Closini to access your Facebook Page — it takes one click.
Configure auto-replies
Set up welcome messages, away-hour replies, and quick response templates. Customize the tone to match your brand.
Assign your team
Route incoming Messenger conversations to the right team or agent using round-robin, skills-based, or load-balanced assignment rules.
Go live
Every Messenger conversation now flows into your Closini inbox. Your team responds from one place — with full CRM context on every contact.
The numbers speak for themselves
Ready to own Messenger?
Connect your Facebook Page in under 5 minutes and start turning Messenger conversations into customers — with Closini.