Channels/Telegram

Connect with customers on
on Telegram.

Bring Telegram bots, groups, and channels into your team inbox. Respond faster, automate flows, and never lose a conversation thread.

๐Ÿ”’app.closini.com/inbox

Elena Petrov

Telegram ยท Product inquiry

Telegram
Assigned: You

Hi! I saw your product on your channel. Can you tell me about the Starter plan?

2:14 PM

Hey Elena! Starter starts at $79/mo for a small team in one workspace. Growth adds AI Agent, broadcasts, and more seats. Want a quick demo?

2:15 PM

That sounds great! Can I start a trial first?

2:16 PM

Absolutely! Pick what works best:

2:16 PM

Start free trial
Book a demo
CAPABILITIES

Everything you need for Telegram support

From bots and inline keyboards to group monitoring and channel broadcasts โ€” manage your entire Telegram presence from one dashboard.

Bot integration

Connect your Telegram bot to Closini and manage every conversation from one unified inbox โ€” no custom code required.

Group support

Monitor and respond to messages in Telegram groups directly from Closini. Keep context without switching apps.

Media messages

Send and receive photos, videos, documents, voice notes, and stickers. Rich media conversations, fully tracked.

Inline keyboards

Create interactive inline keyboards and quick-reply buttons to guide customers through flows without leaving the chat.

Deep linking

Generate deep links that route customers straight to your bot with pre-filled parameters for campaigns and support flows.

Channel broadcasts

Push announcements and updates to your Telegram channel audience. Schedule broadcasts and track delivery in real time.

Live on Telegram in 3 steps

01

Create your Telegram bot

Set up a bot via BotFather in seconds and paste the token into Closini. We handle the webhook configuration automatically.

02

Configure routing rules

Assign incoming Telegram conversations to the right team based on language, topic, or keywords. Round-robin or manual.

03

Engage and resolve

Reply with rich media, inline keyboards, and AI-suggested responses. See the full customer profile alongside every chat.

700M+

Telegram monthly users

< 1s

Message delivery time

40%

Higher open rate vs email

24/7

Bot availability

Your customers are on Telegram. Be there too.

Connect your Telegram bot to Closini in under two minutes and start managing every conversation from one place.