Full customer context,
every conversation.
Unified contact profiles with lifecycle tracking, custom fields, tags, segments, and a complete activity timeline — so your team always has the full picture.
Inbound message via WhatsApp
2 min ago
"Hi, I'd like to schedule a demo of the Enterprise plan. We have 120 agents and need multi-workspace support."
Stage changed to Qualified Lead
1 hr ago
Tag "Enterprise" added
1 hr ago
Internal note by Alex K.
3 hr ago
Outbound message via Email
1 day ago
Know every customer like your best customer
Rich contact profiles that give your team instant context — so every reply feels personal and every handoff is seamless.
Unified contact profiles
Every interaction, channel, and data point merged into a single view. See the full picture — conversations, deals, and history — without switching tabs.
Lifecycle stages
Track contacts from Subscriber to Customer with customizable lifecycle stages. Know exactly where every lead stands in your pipeline.
Custom fields
Extend contact profiles with fields that match your business. Text, number, date, dropdown — capture the data that matters to you.
Tags & segments
Organize contacts with color-coded tags and build dynamic segments based on any combination of fields, behavior, or channel activity.
Import & export
Bulk-import contacts from CSV, map custom fields during import, and export filtered lists anytime. Migrate from any platform in minutes.
Activity timeline
See every message, note, stage change, tag update, and assignment — chronologically. Full audit trail for every contact interaction.
Everything connected. Nothing siloed.
Your contact data model is the backbone of Closini. Every conversation, channel, tag, and custom field links back to a single source of truth.
Contact
Name, email, phone, company, lifecycle stage, owner
Conversations
Messages, assignments, status, SLA, closing notes
Channels
WhatsApp, Messenger, Instagram, Email, Live Chat
Tags & Segments
Color-coded tags, dynamic segments, filter rules
360°
Customer view
50+
Custom fields per contact
10x
Faster contact lookup
100%
Interaction history
Stop guessing. Start knowing your customers.
Give your team the contact intelligence they need to close faster, support better, and never lose context again.