AI-POWERED SUPPORT

Let AI handle 80% of repetitive tickets.

Train AI agents on your knowledge base and let them resolve support tickets instantly — across every channel, in any language, around the clock.

THE SHIFT

Before & after Closini AI

Without AI
  • Agents manually answer the same 20 questions all day
  • Customers wait hours for a first response
  • Night and weekend coverage requires extra shifts
  • Multilingual support means hiring in every market
  • Tickets pile up faster than your team can resolve them
With Closini AI
  • AI resolves repetitive tickets instantly and accurately
  • Customers get answers in under 3 seconds, any time
  • 24/7 coverage with zero additional headcount
  • 50+ languages handled automatically by AI
  • Team focuses on complex issues that actually need humans
CAPABILITIES

Everything your AI agent can do

Knowledge-trained AI

Upload docs, PDFs, URLs, and FAQs. The AI learns your product inside-out and answers customers with accurate, brand-consistent responses.

Auto-categorization

Every incoming ticket is automatically classified by intent, urgency, and topic — so your team sees what matters first without lifting a finger.

Smart handoff

When the AI reaches its confidence limit, it hands the conversation to the right human agent with full context — no cold transfers.

Multilingual AI

Respond in 50+ languages automatically. Customers write in their language, the AI replies in kind — no translation layer needed.

24/7 always-on support

Never miss a question. AI agents handle inquiries around the clock, including weekends and holidays, with instant response times.

Continuous learning

Every resolved ticket makes the AI smarter. Review AI answers, flag corrections, and watch accuracy climb over time.

HOW IT WORKS

Live in three steps

01

Train

Upload your knowledge base — help docs, PDFs, website URLs, past tickets. The AI indexes everything in minutes.

02

Deploy

Activate the AI agent on any channel — WhatsApp, Messenger, Instagram, email, live chat. One click, every channel.

03

Optimize

Monitor AI accuracy, review flagged conversations, and fine-tune responses. The AI gets better with every interaction.

RESULTS

The numbers speak for themselves

80%Tickets resolved by AI
< 3sAverage response time
45%Reduction in support costs
98%Customer satisfaction rate

Stop drowning in tickets.

Deploy an AI agent today and let your team focus on the conversations that actually need a human.