Solutions/Conversational Commerce

Sell inside the chat with product catalogs.

Let customers browse products, ask questions, and complete purchases — all without leaving the messaging app.

CAPABILITIES

Turn every conversation into a sale

Product discovery, personalized recommendations, and frictionless checkout — all happening where your customers already chat.

Product catalogs

Showcase your products inside WhatsApp, Messenger, and Instagram. Customers browse, compare, and ask questions without leaving the chat.

In-chat checkout

Let customers complete purchases directly in the conversation. Secure payment links, order confirmations, and receipts — all inline.

Cart recovery

Automatically follow up on abandoned carts with personalized messages. Recover revenue that would otherwise be lost.

Order tracking

Send real-time shipping updates, delivery confirmations, and return instructions inside the same conversation thread.

Upsell recommendations

AI suggests complementary products based on purchase history and browsing behavior. Increase average order value effortlessly.

Payment integration

Connect Stripe, PayPal, or your local payment gateway. Generate secure payment links and track transactions in one dashboard.

From browse to buy in 3 steps

01

Share your catalog

Import products from Shopify, WooCommerce, or a CSV. Customers discover items through interactive carousels and quick-reply buttons.

02

Assist and sell

Answer product questions in real time with AI or your team. Suggest sizes, colors, and bundles — then send a payment link in one tap.

03

Deliver and delight

Confirm orders, send tracking updates, and handle returns — all inside the chat. Turn one-time buyers into repeat customers.

35%

Higher conversion

3x

Cart recovery

60%

Faster purchases

24/7

Selling

Start selling where your customers chat.

Join teams using Closini to turn messaging apps into their highest-converting sales channel.