CUSTOMERS

Trusted by 7,000+ businesses worldwide.

From fast-growing startups to enterprise teams, Closini powers customer conversations at every scale.

Basepoint
Motiv
Zentra
Axiom
Helix
NovaTech
BlueShift
Parallax

CASE STUDIES

Real results from real teams

Basepoint

Closini transformed how we handle customer support. We went from three disconnected tools to one unified inbox — and our team has never been happier.

60% faster response timeSaaS
Zentra

The AI agent handles 70% of our inbound queries automatically. Our support team now focuses on high-value conversations that actually move the needle.

70% automated resolutionE-commerce
NovaTech

We scaled from 5,000 to 50,000 conversations per month without adding a single headcount. Closini's workflows and AI made it possible.

10x conversation volumeFinTech

TESTIMONIALS

What our customers say

The omnichannel inbox is a game-changer. Our agents handle WhatsApp, Instagram, and email from one screen.

Rachel Kim

Head of Support, Motiv

We reduced our average first-response time from 4 hours to 12 minutes. Closini made it effortless.

Omar Patel

VP of Customer Experience, Axiom

Broadcasts and lifecycle automations helped us increase re-engagement by 3x in the first quarter.

Lisa Andersen

Growth Lead, Helix

The API and webhook integrations let us pipe conversation data straight into our analytics stack. Exactly what we needed.

Carlos Rivera

CTO, BlueShift

Onboarding took less than a day. The UI is intuitive and our team adopted it instantly — no training required.

Aisha Mbeki

Operations Manager, Parallax

Closini's closing notes and CSAT features give us the insights we need to improve every interaction.

Tomasz Kowalski

Customer Success Lead, Basepoint

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